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Privacy Policy

First British Passport
Indefinite Leave to Remain
10 Years Lawful Route
EU Settled Status

At LawSentis, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information when you interact with our website and services. By using our website, you agree to the practices described in this Privacy Policy.

Last updated: 29 August 2025

Data we collect

We may collect the following information when you contact us, complete forms on our website, or use our services:

  • Your name, email address, phone number, and postal address.
  • Company details (such as business name and VAT number, where relevant).
  • Any comments, enquiries, or feedback you provide.
  • Your IP address, browser type/version, and details of how you interact with our website (e.g., pages visited, links clicked).
  • Information collected through cookies (see section 10).

We do not knowingly collect sensitive personal data (such as health or religious beliefs) unless it is directly relevant to your case and you consent to providing it.

Why we collect your data

We use your personal data to:

  • Process applications and deliver our services.
  • Improve our website and client experience.
  • Ensure site security and monitor performance.
  • Comply with legal and regulatory requirements.
  • Respond to enquiries and provide immigration advice.
  • Send you updates, if you have subscribed to our newsletters.

Legal basis for processing

We process your data under the following lawful bases:

  • Contract: To provide services you request.
  • Legal obligation: To comply with UK laws and regulatory duties.
  • Legitimate interests: To improve our services and ensure website security.
  • Consent: Where you have given us permission (e.g., marketing communications or analytics cookies).

How we use and share your data

We will never sell or rent your data. Your information is only shared with:

  • Government bodies, regulators, or courts, if required by law.
  • Our trusted service providers (e.g., IT, hosting, analytics, email services) who process data on our behalf.

Data retention

We will keep your data only for as long as is necessary for the purposes outlined in this policy, or to comply with legal obligations. For example:

  • Enquiry data: up to 12 months.
  • Subscription data: until you unsubscribe.
  • Client records: in line with regulatory requirements (normally 6 years after a case is closed).

Children’s privacy

Our services are not aimed at children under 13, and we do not knowingly collect their data.

Where data is stored

Your data is stored securely on servers located in the UK or the EEA. Some information (e.g., analytics) may be processed by third-party providers outside the UK/EEA, but always under appropriate safeguards such as Standard Contractual Clauses.

Security of your data

We use technical and organisational measures to protect your data, including secure servers, SSL encryption, and restricted access. All third parties handling your data must meet strict confidentiality and security obligations.

Cookies

Our website uses cookies to improve user experience, analyse performance, and support targeted advertising. You can manage or disable cookies through your browser settings. See our Cookies Policy for more detail.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Ask for deletion of your data where appropriate.
  • Restrict or object to how we process your data.
  • Request a copy of your data in a portable format.
  • Withdraw consent for processing where consent is the legal basis.

To exercise your rights, contact us using the details below.

Links to other websites

Our site may include links to third-party websites. Please note we are not responsible for the content or privacy practices of other sites. We encourage you to review their privacy notices before providing personal information.

Contact us or make a complaint

If you have questions about this Privacy Policy or wish to make a complaint about how we handle your data, please contact:

info@lawsentis.co.uk

 

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date: 29 August 2025

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